A. How to choose a suitable transport method?

1. Transport by sea: service ends at the destination seaport: it's cheap but very slow. Our trading terms are EXW, FOB and CIF. Shipping by sea is a very good choice if your goods’ weight is more than 500KG.
2. Transport by air: service ends at the destination airport:  it's expensive but very fast. Customers have to clear the goods in the customs by themselves. You can choose to ship by air if your goods are more than 100KG or when they are urgently needed even though it's heavier than that.

3. DHL/FedEx/EMS Express is a door to door service. It's very fast and convenient. And of course, it is the most expensive way to ship.

B. Where do you deliver our products?

Your products will be delivered to the seaport, airport or your home address as requested.
Goods will be delivered to the seaport if shipped by sea.
Goods will be delivered to the airport if shipped by air.
Goods will be delivered to your home if shipped by Express.
Our goods can be delivered to more than 200 countries and regions in the world.
If you want a door to door service by sea or by air, we can also do it.

C. Estimated delivery time:

The total delivery time includes order handling and shipping.
Order handling time means the period from receiving your full payment until packages are well done.
Shipping time means the period that the shipping company takes to send the goods to the appointed destination.
Our order handling time is within 3 working days for doubling check of availability, quality, and packaging.

Shipping time depends on the shipping method. If your goods are dispatched, our system will send you a confirmation email.

Standard shipping (tracking number is available)
 If you need a faster delivery service, standard shipping options are for your choosing. Once you select a standard shipping method, your goods will be sent by express service, it will take 7 to 9 working days to deliver your goods.

Speed up shipping (tracking number is available)---default on our website
For urgent orders, shipping by air transport or Express is the best choice. We will handle such orders preferentially. We use DHL or FedEx which usually takes around 3 to 6+ working days to arrive (It might delay for a few days currently due to the Coronavirus worldwide). Besides, the real-time status of the order can be checked by the tracking number on http://www.dhl.com/en/express/tracking.html . In a normal situation, the tracking number will be traceable within 2 working days.

Note: The information on transportation time does not include weekends and holidays. The actual delivery time may vary due to the holiday, peak season, customs clearance, flight delays, bad weather, weekends, etc. Sometimes the delivery date may take an additional delay of 7 to 10 days to reach the final destination.

D. How to track the goods?

After delivering the goods, we will provide you with a tracking number, you can track the shipping information on the Internet.

E. Unexpected change on way of transportation or the recipient information:

Before delivery and without additional costs, we can change the shipping method and recipient information according to your requirements. For PayPal payment, the shipping address can not be changed. It must be matched with the same address confirmed on PayPal.